Privacy Policy

We are proud to offer a privacy policy here at Emergency Plumber Inc. which we use to protect any information we collect from you to complete the job. We here at Emergency Plumber Inc. are here to offer the protection that our customers deserve and need from use. Any and all information you provide for us through our website or otherwise will be kept confidential and we do not sell our client’s list. From time to time, this policy may change to meet the changing world. Be sure to check with this policy should you have any questions.

INFORMATION THAT WE COLLECT

We will most likely collect common information like name, address, and phone number. Other things like e-mail and information regarding your situation may also be included. And, simple questions and surveys and/or offers can collect information we use to help us better assist you.

WHAT WE DO WITH YOUR INFORMATION

We use this information to help you with your current situation. This can help us better understand what it is you’re needing from our services. Things such as:

  • Keeping records internally.
  • Used to analyze our products and services for improvements.
  • We might send out an occasional offer that we think you might be interested in.
  • Marketing Research, determining who our market is important to us.  We want to better suit and tailor our services around the needs of the people we offer.  We may make our connection using a phone, fax or e-mail. 

OUR SECURITY POLICY

We here at Emergency Plumber Inc. are dedicated to keeping your records safe and secure. We have suitable physical, managerial, and electronic procedures in place to ensure that nothing gets leaked. And, we safeguard all information that we collect online.

We do use Cookies and here’s how:

A cookie is stored on a person’s computer when they visit the site.  This makes the site load and runs faster with your system. It is a small file that is commonly found on most websites.  Cookies can help remember you and respond to you for what setting and such you prefer. Overall, this helps us provide you with a better user experience while on our site.  Allows the forms to know when you have already filled them out and you’re just looking around for more information and such. Most browsers automatically accept cookies, however, you can turn this offer within your browser if you’d like.

WEBSITES WE LINK OUT TOO

Occasionally we link out to other websites, promotions, and offers that we think would be of interest to our clients. These sites, offers, and promotions take you from our site and we are not responsible for anything that happens on other people’s property. Please keep this in mind when browsing.

PERSONAL INFORMATION

Unless we are required by law to do so, we do not give out any of your personal information unless approved by you to do so. This means to any third-party providers as well. And, for any reason you’d like to know what personal information we hold about you, you can write to us per the Digital Protection Act 1998 and we will be happy to provide this to you for a small fee. If you believe that any information we have about you is not correct or needs revision, we are happy to assist as much as we can.

TEXT/SMS MARKETING

If you choose to opt-in to SMS communications from Emergency Plumber Inc., you will receive text messages at the mobile number you provide. These messages might be automated and might include promotional offers, coupons, and/or information related to Beyond Menu or our affiliated restaurants, as well as information related to your orders and account.

CONSENT TO RECEIVE AUTOMATED MESSAGES

You understand that consent to receive automated messages is not a condition of purchase or use of Emergency Plumber Inc. services. Messages may include but are not limited to, order confirmations, updates, and special offers.

FREQUENCY OF MESSAGES

Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.

OPT-OUT AND SUPPORT OPTIONS

You may opt out of receiving text messages at any time by texting “STOP”. Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm that you have unsubscribed. Should you wish to re-subscribe, you may text “START” to receive SMS messages again.

WIRELESS CARRIER RATES AND SERVICES

Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

CONFIDENTIALITY

We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Emergency Plumber Inc.

SMS TERMS & CONDITIONS

By subscribing to Emergency Plumber Inc. SMS services, you agree to receive text messages from us. Emergency Plumber Inc. will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience. For help, please contact us.